Acceptable Use Policy

Effective10 June 2026
Versionv1.0

This Acceptable Use Policy forms part of the Compass Terms of Service. It sets out the conduct we expect, and the conduct we will not tolerate, when you use Compass.

1. The Principle

Compass is built to help solo founders grow their businesses. Use Compass in ways that are lawful, honest, and respectful of other people. Do not use Compass to do harm.

2. What You Must Not Do

You must not use Compass to:

  • break any law of England and Wales, the law of your own country, or international law;
  • infringe the intellectual property rights of any third party;
  • harass, threaten, defame, or intimidate any person;
  • generate or distribute content that is unlawful under the Online Safety Act 2023 or any equivalent law (including illegal pornography, hate content, incitement to violence, terrorism content, or content that sexualises children);
  • generate content that promotes fraud, scams, market manipulation, or any other dishonest commercial practice;
  • build, train, or fine-tune any AI model on Compass outputs in order to create a competing AI coaching product;
  • scrape, mirror, or systematically extract Compass outputs through automated means without our prior written consent;
  • probe, scan, or test the security of Compass without our prior written consent (coordinated security research is welcome through our Security Statement at https://compassbystarlight.com/legal/security);
  • interfere with the proper working of Compass or any sub-processor system;
  • send unsolicited bulk communications (spam), engage in unlawful direct marketing, or bypass the consent requirements of the Privacy and Electronic Communications Regulations 2003 or the equivalent law in your jurisdiction;
  • misrepresent your identity, your business, or your authority to use Compass;
  • share your account credentials with another person;
  • use Compass in a way that breaches the third-party terms of any platform you connect to Compass (for example, the terms of LinkedIn, Google, Meta, Stripe, or any other connector provider);
  • enter personal data of others into Compass where you do not have a lawful basis to share it, including special category data.

3. What We Will Do if You Breach This Policy

We may, depending on the seriousness of the breach:

  • ask you to stop and give you a reasonable time to remedy the breach;
  • suspend your account;
  • terminate your account immediately;
  • report the conduct to the relevant authority, including law enforcement, the Information Commissioner's Office, Ofcom (under the Online Safety Act 2023), or any other competent body; and
  • pursue any other remedy available to us under the Terms of Service or at law.

We give you reasons and a route to respond, except where the breach is severe enough to require immediate action.

4. Reporting

If you see another user breaching this policy, email abuse@starlighttech.ai with the details. We investigate within a reasonable time and let you know the outcome where appropriate.

5. Change

We may update this policy. If we make a material change we email you at least 14 days before the change takes effect. The current version is always at https://compassbystarlight.com/legal/acceptable-use.

Change Log

  • v1.0, 10 June 2026. First publication.

Starlight Tech Limited, company number 17175089, registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, registered in England and Wales.